Best Trip Away
Mother and Daughters annual weekend away and we just don’t know where to begin. From arrival to departure we had an amazing time. Staff were friendly and very polite, whole place was lovely and clean, food was to die for, plenty of seating in the lounges and nothing was too much trouble. If you are disabled or need assistance please don’t be put off by the picture of the hotel as everywhere is accessible with a lift up to the bedrooms. We booked our return trip before leaving and that should say it all. Great place
Excellent
This "tucked-away" country hotel is an excellent find, Very accommodating with a superb menu, (large well prepared portions) and very friendly, professional staff. I can think of no areas that could be improved upon.
Superior king room dinner bed & breakfast
The room was lovely with a freestanding bath, include all toiletries. Beautiful surroundings, food was excellent staff very friendly. Would definitely visit again.
Amazing
this was amazing hotel the staff couldn't do enough for you really friendly, the food was really nice, I would recommend this hotel to everyone, great location beautiful surroundings, I will be returning
Response
We are very pleased you found us, we are certainly in a lovely part of the Eden Valley, perfect for taking a break however short.We very much look forward to welcoming you here once agiain.
A gem!
Third visit for my wife and I - an absolute gem!Beautiful location, great rooms, super staff and knock out food (highly recommend the Tournedos Rossini).Thanks you so much.
Response
Thank you for your lovely review, and it is so nice to welcome returning guests.We look forward to the fourth!
One Night Stop
Lovely country house in great position.Very welcoming and accommodating as we ended up arriving so late due to traffic, kept the kitchen open so we could have a meal on arrival.Bringing 2 well behaved dogs was also no problem, they genuinely enjoyed having them stay!Will definitely be staying again on our way up to Scotland.Thank you to all at Heather Glen.
Response
Its always a pleasure to welcome lovely dogs to Heather Glen, and we are happy to work with arrival times where we can, often due to unforeseen traffic issues.We would love to welcome you back,and catch up with you and your dogs again.
Perfection
Absolute perfection thank you - look forward to our next visit.
Response
And we very much look forward to you visiting us again.Thank you so much for your very kind review.Best wishes from us all at Heather Glen.
Very relaxing with really good food and customer service
Excellent place with good and and very friendly staff would definitely recommend it to anyone who is looking for a nice relaxing time !
Response
Many thanks for your kind review, and so pleased you enjoyed your time with us.we very much hope you have the opportunity to visit again.Best wishes from us all at Heather Glen.
Very pleasant overnight break
Excellent meal,very comfortable room,lovely staff and owners,nothing too much trouble.Spotlessly clean.Great breakfast.
Response
Thank you so much for your very kind review, and are very happy our team here managed to make sure you had a lovely stay, with us here at Heather Glen.we vey much hope you have the opportunity to visit us again soon.best wishes from us all at Heather Glen.
Excellent
This is a treasure of a place to stay.The room had everything we needed. The staff were friendly and helpful and dinner was beautifully cooked and well presented.Above all else, this was a hotel where you were made to feel comfortable and welcome.
Response
Thank you for taking the time to post your review, and so pleased you enjoyed your stay with us.We sincerely hope you visit us again soon, to once again enjoy our beautiful, and peaceful Eden Valley.
Excellent 5*
We came to stay overnight at the Heather Glen and requested the superior honeymoon sweet (room1) as we haven’t had a night away child free for four years so we wanted a treat and wow! I was straight into a bubble bath with a cuppa which was heaven. We went for our dinner which was beautiful and we had no complaints at all just praise for it all, the staff were brilliant and so polite plus nothing was a problem for them either. The bed in the room was so comfortable that I fell asleep very quickly and I had a really good nights sleep (I don’t sleep well normally) so I felt refreshed the next morning. Breakfast at the Heather Glen well the best around in our opinions, all beautifully cooked fresh and good quality products. Staff again brilliant service and couldn’t ask for anymore. When we left we actually said should we stay for another night as one night was just not enough when we had enjoyed it so much. Can’t wait to come back for another overnight stay hopefully very soon. Thank you the Heather Glen!
Response
Thank you for your kind review, and really pleased you enjoyed your stay with usPerfect you didn't have to travel too far to find us and that we managed to tick all the boxes for you.We certainly live in a lovely peaceful place too. Visit us again soon
Excellent
Great stay tonight and beautiful rooms, very quiet and a great sleep, food brilliant
Very nice
A wonderful place to stay and the food was exquisite
Wonderful stay
We booked the Heather Glen for our last night after a weeks trip to Scotland.The standard of the room, the warmth of the welcome, the professionalism of the staff and the quality of the food were the best we had experienced on our travels.Cannot praise the hotel too highly and would not hesitate to recommend it to anybody wanting a comfortable and enjoyable break.Thanks to all at this excellent hotel.
Absolutely perfect
If your wanting a little escape with the best food I have tasted in a long like and Ultimate comfort then his is the place to be the owners can’t do enough and it feels like your in your own private house will be back soon
Response
Thank you, and really pleased you enjoyed your romantic break away, just the two of you.Hope you got the opportunity to enjoy the lovely free standing bath in your bedroom!
Perfect
What an amazing hotel, everything just happened and was very comfortable!They were amazingly accommodating for our four-legged friend.The room was lovely with all you need, the food was brilliant! Don’t eat before you go though as you won’t want to miss out and the portions are huge, and so delicious.We hope to return for another stop over en route to Inverness it broke up the journey nicely!Thank you
Traveling with pets
The staff were very friendly and helpful in the bar and a restaurant , the food was excellent, the only problem that we had as a couple with two medium sized dogs the room was to small our dogs sleep in crates at night so this mentwe had tostore all our luggage in the bathroom ..
Fab hotel 5 stars ????
We stayed for a weekend break with our dog in room 7, great room with direct access to the back of the hotel so perfect.The food was super top quality with a wide range of choice. Staff very friendly & helpful. Young girl looking after us at dinner (sorry didnt get her name) was a pleasure to chat with. Would definitely recommend this hotel, worth 5 stars & more.Thank you Judith & the team
What a gem to find so close to home!
Having an opportunity to have a couple of nights away but stay reasonably close to home we were so very lucky to find Heather Glen. Fulfilled our wishes and far more…. Beautiful surroundings, very comfortable room with everything we needed and amazing food. The staff were all so friendly and helpful. Thank you so much for making our mini break so enjoyable…. We will certainly return!
Excellent.
First time in a restaurant in 16 months for my birthday treat. Everything was excellent, food was brilliant as usual and staff lovely. Felt very Covid safe.
First Class
We were very disappointed to only be staying one night.We booked the hotel at short notice for a stop over on the way to Scotland. The accomodation and the staff was first rate. The evening meal and breakfast were excellent. I would certainly return
Excellent Chef
Stayed in Heather Glen to break up a trip to Scotland.We were fortunate enough to stay on a night that tge restaurant was open. The staff were very attentive and friendly. The food was excellent. My lamb fell off the bone. We will stay here again on our way to Scotland.
Lovely!
What a lovely little place……comfortable, cosy, clean. Staff were lovely and service excellent. Food cannot be faulted……gluten free menu served without any trouble and very much appreciated by one of our party. Thank you to the team following what must have been an incredibly difficult year.
Lovely
Accommodation meals and hospitality suited us perfectly thank you
Response
Very pleased you enjoyed your stay with us, and thank you for taking time to post your review.Best wishes.
Very enjoyable
Loved staying here fantastic well kept hotelSpotlessly cleanWill be coming back againAmazing food and serviceWould benefit from more outside seating though
Response
Thank you for your lovely review, and certainly take on board your comments regarding outside seating, Need to get more out while the sun is shining!Will make sure its all there for your return visit which hopefully will be soon.Best wishes
great place
Really nice venue in lovely area, food and staff were amazing.will definitely return for longer stay
Response
Thank you, we are so pleased you enjoyed your stay in our beautiful part of the Eden Valley.We very much hope you make it back soon, and as you say for a wee bit longer.
Absolutely spot on!
First night away pist lockdown. Everything was perfect, evening meal the best we have had for a very long time. Breakfast was very good as well, great to escape from the awful buffet style self-service we frequently endure
Response
Thank you for your lovely review.So pleased you enjoyed your stay with us in the lovely Eden Valley, and enjoyed your Cumbrian breakfast.Hope you visit us again.
Great service, lovely rooms
We stayed at the Heatherglen after our wedding at Low House. The hotel was beautifully decorated and had great character. Our room was well stocked and had a large comfy bed and a lovely fancy bathroom. Our evening meal included in the room rate was delicious and all the staff were friendly and helpful. We would also like to give special thanks to Dave who gave us a lift to Armathwaite and back in the evening so we could visit family. Would definitely recommend.
Response
Many thanks for your kind review and very pleased you enjoyed your Wedding Night here.We will certainly pass your thanks on to our manager David and hope you visit us again.And many congratulations.
Excellent
We were given a dinner voucher from a niece & decided to stay overnight.We had a really relaxing night and even though the restaurant was busy, the service was excellent.Dinner was deilcious and if you like big portions then you will be very happy
Fabulous find
A real classy and beautiful country house hotel with very good food. A fabulous find and we will definitely be back.
Lovely
Dinner and breakfast was excellent. Stunning scenery and a fantastic room
Overnight stop to break journeyScotland to Somerset
A very happy choice. Comfortable room, lovely friendly staff, beautiful food, splendid location. A quiet peaceful break from M6. Excellent value for money.
Response
Thank you, hopefully you will visit again but stay a little longer to discover the beautiful walks in our area, the Eden Valley, with the Lake District just next door.
Perfect
Great place to stay - comfortable room and excellent restaurant. Big positive was how attentive the staff were and accommodating to our requests and our dogs. The Heineken zero on draught was a real treat.
Response
Thank you.We enjoy welcoming guests with their dogs, having dedicated dog friendly rooms is a bonus we feel.Also pleased you enjoyed our Heineken zero on draught, we feel it is a very welcome option.
Excellent
Great offer of dinner bed and breakfast was second to none - food was excellentDinner was beyond excellent best mealin a B & B meal ever and we had three courses me Prawn Cocktail, Min Lamb Roast ( melted in your mouth ) Rhubarb BruleiMy partner had Coated Brie with jus, Rib Eye Steak, Sticky Toffee Pudding - unbelievable “- no Nuevo cuisine “ here Huge portions!Everything was cooked to perfection - beats any top London Hotel by mikes
Response
Thank you!Our chefs work hard to serve good Cumbrian food, made from locally sourced produce (including our own polytunnel), and as you say, no small portions in the Eden Valley!Hope you get back again soon to try our menu again, always great additions to it.
Exceptional
I was completely surprised by this little gem and everything was just perfect. From the room, to the facilities in the room, to the staff and right through to the owners. Everything was completely perfect. We were spoiled for choice for our evening meal with exceptionally tasty food and bigger portions than we could eat. Nothing was too much trouble for anyone and all served up with lovely smiles and cheerfulness. I loved Judith's ethos in that she provides in her hotel what she would like to enjoy when staying in hotels herself. I will definitely be back.
Great time
A lovely short break. The food and decide was excellent. It was our first time away since covid outbreak and we felt very safe.It was great to get away and have such an enjoyable time
Response
We are very pleased you found us for your first stay away since covid started.We certainly strive to ensure all our guests are both safe but also feel it, and still ensure they have a lovely time.Thank you and hope you visit us again.
Amazing
We loved our night away at the heather glen country house. The food was 5* and the room very comfortable will definitely be back.
Response
Thank you, we will certainly pass your comments on to our chefs.Lovely to know you enjoyed your stay.
Fabulous we will be going again
Beautiful rooms, comfy beds, very clean, friendly helpful staff and amazing food. What more can I say. Highly recommended.
Response
Thank you, and we look forward to welcoming you back.
Gorgeous stay in beautiful room
We had an absolutely fantastic stay at Heather Glen! Everything from the beautiful room to the delicious dinner and breakfast was of extremely high quality. Staff were friendly and helpful, and we had everything we needed. We didn’t want to leave, and would love to stay here again.
Response
Thank you, we are very pleased you enjoyed staying with us and look forward to welcoming you back.
ideal break
we had a wonderfull stay for our Ruby Wedding could not have asked for more, staff, management, food and the rooms were all superb we will be back
Response
Thank you so much for your review, and really pleased you enjoyed your two night stay with us.And we look forward to seeing you again before too long.
Magical Country Retreat
What a beautiful place this is. From the amazing building as you arrive to the attention to detail in the room and food.Staying in room 1 we were shocked by the size of the room and especially bathroom with a gorgeous free standing bath as well as huge walk in shower. The bed could easily have slept sleeping beauty and all 7 dwarves it was so big and everything was presented immaculately even down to the quality of toiletries and the biscuits which were delicious.Check in was so easy and smooth and throughout the stay the staff were so friendly and professional making us feel so relaxed even during this time of covid.Beautiful little area by the pond that we took advantage of whilst having a cold drink in the sunshine.The food was beyond expectation, we took advantage of the 3 course dinner menu included in the cost of the room and it was delicious beyond belief and the portion size was enormous without any sacrifice in quality. I recommend the Game Pie as my first experience of it I was blown away by it.Breakfast again was fresh and excellent quality and nothing seemed too much trouble
Response
Thank you so much for your very kind review.Particularly nice to read at this time.Very much hope you and your wife will visit us again soon.
Amazing place
Wow what an amazing place. Perfect hosts who couldn’t of dine more to make our stay better. The food was brilliant. Lovely surroundings which my dog loved. I can’t wait to go back.
Response
Thank you, and so pleased you enjoyed the area, we certainly have many dog friendly walks on our doorstep.Please visit us again soon.
Friendly and welcoming
We were well looked after and made to feel very welcome.Good value too.
Blissful post lockdown break
Heather Glen is a family run hotel in a very quiet location, which is an excellent base for cycling - very little traffic although hilly. Everyone was so friendly. Room was very comfortable. Food was excellent, very generous portions. Sad to say no room for dessert ??. Loved the dinner, b&b package, very reasonable. Hope to return!
Perfect!
From the warmth of the welcome, the friendliness and efficiency of the staff hto the quality of the food our overnight stay was just perfect.Our room was large, well equipped and warm. Both dinner and breakfast were excellent and local quality produce used.We will return again soon.
Bob Flynn
We really enjoyed our stay and would have liked to stay longerLovely grounds and very hospitable peopleSurrounded by countryside and a menagerie of animals and birds and very quiet
Lovely location, really friendly and helpful staff
I stayed here with brother and elderly mother, and had a wonderful weekend. All of the staff were so friendly and helpful.
Excellent stay
This was our second visit to Heather Glen and we enjoyed it just as much if not more so than the previous time.The staff are wonderfully friendly and helpful and the food in the restaurant is very well presented and perfectly cooked. The menu is varied, something to suit anybody.Cannot find any fault at all with our stay. Thank you.
A Short but wonderful stay.
Lovely atmosphere with very accommodating hosts. We would definitely recommend. Breakfast was perfectly cooked, delicious.
Response
Thank you!All be it brief we are very pleased you enjoyed your over night stay with us.We very much hope you the opportunity to visit again, try our restaurant and perhaps the lovely walks here in the Eden Valley.
Our Stay
Was first class. Thanks
Response
Thank you so much for your lovely review of your stay at the Heather Glen.We very much hope you stay with us when visiting down here again.
Heather Glen Country House
Once again, our stay at the Heather Glen was outstanding.The customer care was first rate as was the accommodation, whilst the food and service in the restaurant met every expectation.When taken into account with its amazing setting and scenery, we would advocate spending some quality time in this beautiful and friendly setting. You will not be disappointed!
Response
Thank you! This is exactly what we strive and hope our guests experience, when staying with us, here at the Heather Glen.Look forward to you visiting again soon.
A relaxing stay
We stayed for two nights, dining in the restaurant on both evening. We felt warmly welcomed and enjoyed excellent service at all times. There is a good menu choice, generous portions and efficient table service without any rush. The small wine list was very reasonable.Our accommodation was in one of the two garden rooms because we stayed with our dog. That worked well with direct access to the garden and grounds but with only a few paces to the door of the hotel.There is a huge car park.We would stay here again.
Response
Thank you for your lovely review, and so pleased our garden room worked well for the three of you!We very much hope to welcome you all again.Kind regards
Pre-Christmas Treat
We have just returned from a pre-Christmas treat to ourselves, and what a treat! A truly stunning experience from first arrival at the property, with a friendly ,relaxed greeting from the owner, superb food and wonderful rooms and the most comfortable bed imaginable.We can't wait for another excuse to return! Thankyou to all who helped make our stay such a lovely experience.
B & B
Very pleasant stay in dog friendly room. Full marks all round. Excellent breakfast and friendly, efficient staff.
Excellent stay
So sorry we couldn't stay the originally booked 2 nights. Lovely room, very well appointed and furnished room, very warm welcome from all the staff, and for the dogs too. Will be impressive when the works are finished - return visit essential.
Response
It was lovely to welcome you even just for one night.Forecast sunshine next week so landscaping will be finished at last!