Reviews

5
Based on 55 reviews
5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Louise & M – 1 year ago

Best Trip Away
Mother and Daughters annual weekend away and we just don’t know where to begin. From arrival to departure we had an amazing time. Staff were friendly and very polite, whole place was lovely and clean, food was to die for, plenty of seating in the lounges and nothing was too much trouble. If you are disabled or need assistance please don’t be put off by the picture of the hotel as everywhere is accessible with a lift up to the bedrooms. We booked our return trip before leaving and that should say it all. Great place

Colin B – 2 years ago

Excellent
This "tucked-away" country hotel is an excellent find, Very accommodating with a superb menu, (large well prepared portions) and very friendly, professional staff. I can think of no areas that could be improved upon.

w – 2 years ago

Superior king room dinner bed & breakfast
The room was lovely with a freestanding bath, include all toiletries. Beautiful surroundings, food was excellent staff very friendly. Would definitely visit again.

yvonne S – 2 years ago

Amazing
this was amazing hotel the staff couldn't do enough for you really friendly, the food was really nice, I would recommend this hotel to everyone, great location beautiful surroundings, I will be returning

Response

We are very pleased you found us, we are certainly in a lovely part of the Eden Valley, perfect for taking a break however short.We very much look forward to welcoming you here once agiain.

John A – 2 years ago

A gem!
Third visit for my wife and I - an absolute gem!Beautiful location, great rooms, super staff and knock out food (highly recommend the Tournedos Rossini).Thanks you so much.

Response

Thank you for your lovely review, and it is so nice to welcome returning guests.We look forward to the fourth!

Alison W – 2 years ago

One Night Stop
Lovely country house in great position.Very welcoming and accommodating as we ended up arriving so late due to traffic, kept the kitchen open so we could have a meal on arrival.Bringing 2 well behaved dogs was also no problem, they genuinely enjoyed having them stay!Will definitely be staying again on our way up to Scotland.Thank you to all at Heather Glen.

Response

Its always a pleasure to welcome lovely dogs to Heather Glen, and we are happy to work with arrival times where we can, often due to unforeseen traffic issues.We would love to welcome you back,and catch up with you and your dogs again.

s – 2 years ago

Perfection
Absolute perfection thank you - look forward to our next visit.

Response

And we very much look forward to you visiting us again.Thank you so much for your very kind review.Best wishes from us all at Heather Glen.

Darren w – 2 years ago

Very relaxing with really good food and customer service
Excellent place with good and and very friendly staff would definitely recommend it to anyone who is looking for a nice relaxing time !

Response

Many thanks for your kind review, and so pleased you enjoyed your time with us.we very much hope you have the opportunity to visit again.Best wishes from us all at Heather Glen.

Lesley H – 2 years ago

Very pleasant overnight break
Excellent meal,very comfortable room,lovely staff and owners,nothing too much trouble.Spotlessly clean.Great breakfast.

Response

Thank you so much for your very kind review, and are very happy our team here managed to make sure you had a lovely stay, with us here at Heather Glen.we vey much hope you have the opportunity to visit us again soon.best wishes from us all at Heather Glen.

Andrew C – 2 years ago

Excellent
This is a treasure of a place to stay.The room had everything we needed. The staff were friendly and helpful and dinner was beautifully cooked and well presented.Above all else, this was a hotel where you were made to feel comfortable and welcome.

Response

Thank you for taking the time to post your review, and so pleased you enjoyed your stay with us.We sincerely hope you visit us again soon, to once again enjoy our beautiful, and peaceful Eden Valley.